How to remove 2 factor authentication (device loss/trouble)

If you lose your 2 factor authentication code, it may take some time to verify and remove it.

We recommend that you store the backup code in an appropriate place.

How to remove 2 factor authentication (device loss/trouble)

If you have lost your 2 factor authentication code and are unable to log in, please contact our Customer Support with your registered email address and the reason why you lost your 2 factor authentication (lost device, trouble with 2 factor authentication, etc.).